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Website Hosting & Support

A Reliable Website Hosting Company & Support Provider With A Proactive Approach

Our website hosting and support team will keep your website secure and online so you can focus on your business. Rest assured, whether you have a small content change or a highly technical request that needs immediate attention, we’re here to help! Based in Burlington, Vermont, we pride ourselves on providing both our local and national clients with the best service possible.

A website support engineer sitting at a desk working on updating plugins in the backend of a WordPress website

Website Hosting & Support Services

Whether you’re looking for dedicated server hosting or ongoing web support, we’re here to help. Browse our website hosting and support services below.

From Our Clients

Here at Tony’s, we’re a full-service model railroad company. We’ve been doing this now for about 30 years, and we sell those trains around the world. As the business grew and more demands were placed on our homemade website, we needed something way more robust. In order to reach our worldwide customers, we needed to have a website that could help us grow and reach those clients. That’s where Bytes came in. We needed to be able to access and load data easily. We needed the ability to list more products and be able to access those products easily for our customers. The biggest challenges that we have as an inventory company that sells and distributes our own proprietary products, but we also sell and distribute other manufacturers, is taking data, putting it onto our website, and then managing that inventory and keeping it live. So, Bytes has helped us navigate what Magento can and can’t do, and they’ve always been very responsible to the changes that we’ve needed to make to the website in order to make our processes easier.

So, in addition to working with Bytes on our Magento e-commerce platform, there was a transformational shift within how we marketed to our customers. When we started with Bytes in 2014, we were doing physical handmail mailers that we were sending out with our product. We were doing completely print ad projects in various publications. And then, in about 2014, after Bytes started hosting our homemade website that we had built, we started talking with them about marketing using Google and using Facebook. We found that after about a year of using Google, we no longer wanted to be in the print ad space, so we removed ourselves completely from any type of publications and went completely to digital formats. We were seeing significant growth because we were reaching a global marketplace.

I went with them because they were the kind of company I would want to do business with, and I think that’s pretty easy to tell when you talk to the folks at Bytes. In working over the last seven years with Bytes, the primary thing that has formed that relationship has always been their attention to detail and responsiveness. I would make no hesitation in recommending Bytes for the company that’s looking for premium service, responsiveness, and are just damn good people to work with.

Our Website Hosting & Support Process

Website Migration

We will host and support your website even if we didn’t build it. We’ll get your site migrated to our managed servers and all you’ll need to do is kick back and relax.

Website Maintenance

As your new hosting provider, we’ll keep your website online and secure. In addition, our team will conduct monthly updates to maintain website security.

Ongoing Web Support

Our team is here to help you brainstorm and scope new functionality and design enhancements for your website, or to just help out on an as-needed basis.

I’ve been with Bytes.co since 2015 and still get excited when we take on new hosting clients—there’s so much opportunity to help enhance their sites and provide a better user experience. My team is awesome to work with, which is just icing on the cake.
Lilly Romano
BYTES.CO CLIENT SERVICES MANAGER

More to Explore

FAQ’s

Still have questions?

Contact Us.

Our website hosting services are primarily focused on keeping your website online and secure, and include things like conducting daily backups and running plugin updates. Meanwhile, website support is more focused on making design changes and enhancements to your website over time, as well as fixing larger technical issues as they arise.

The cost of our website hosting varies depending on a number of factors, such as your website’s CMS, traffic, and stored data. For ongoing website support, clients are charged hourly for one-time projects or can utilize one of our website maintenance retainers. Contact [email protected] to find out which of our hosting and support packages best fits your website’s needs.

Our website hosting and support team, also known as our Client Services team, consists of our Client Services Manager and our Account Manager, as well as our three website support engineers. Whatever your website needs may be, our team is here to help.

Yes! We are always looking to take on new website hosting and support clients. To get started, contact [email protected] to set up a free consultation.

No! Although officially we are a Vermont website hosting company, we offer our hosting and support services to businesses nationwide. We work hard to ensure that every client receives the same personalized experience that a local business would provide, even if they are not local to Burlington, Vermont.

From the Bytes.co Blog

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