

We’re thrilled to announce the launch of a newly redesigned website for the Chittenden Solid Waste District (CSWD), a project that integrates thoughtful planning, innovative design, and advanced technology to transform how residents, businesses, and institutions engage with waste management resources within Chittenden County, Vermont.
CSWD is Vermont’s largest solid waste district, serving approximately 168,000 residents, 7,400 businesses, and countless seasonal visitors to Chittenden County. Their mission is clear: to reduce and manage solid waste in an environmentally sound and efficient way. However, their website was hitting its limits in serving its user base. It lacked mobile responsiveness, buried key content too deeply, and made navigation a challenge for users looking for information on drop-off locations, hazardous waste disposal, and recycling education.
Our mission for this project was to create a digital platform that matches CSWD’s dedication to environmental stewardship while making it easier than ever for users to access information on waste management within their homes, businesses, communities, and towns.
The main goal was to create a user-centric website that simplifies complex information while showcasing CSWD as the trusted authority on waste management in the region. This required not only improving the user experience but also aligning the site with modern design standards and making it easier for the CSWD team to maintain.
From the outset, we focused on achieving several key objectives for the new CSWD website:
To meet these objectives, we approached the redesign with a balance of functionality and clean, simple aesthetic appeal. Using in-depth research gathered by CSWD in Phase 1 of the project, we sought to understand CSWD’s diverse audience—from residents disposing of household items to businesses needing compliance guidance. Our design emphasizes clarity, featuring an easy-to-scan layout, discoverable and predictable navigation, and allowing for CSWD’s engaging visuals to shine.
We prioritized immediate accessibility of critical information like drop-off center hours and locations, recycling guidelines, and hazardous waste disposal instructions. We also introduced story-driven elements, such as impactful statistics and real-life examples of CSWD’s work, to connect users emotionally with the mission.
The redesigned CSWD website is packed with features that enhance usability and efficiency:
“This project was a true partnership with CSWD,” shared Bytes.co Project Manager, Lauren Nitroy. “The collaboration between our teams ensured that we were delivering a website which is not only visually more appealing, but provides residents of Chittenden County with informative and accessible information, and makes that information easy for CSWD to maintain. We’re excited to see how they utilize it to further connect with and serve our community!”
With the launch of the new site, CSWD now has a modern digital platform designed to better serve its user base by providing easier access to essential information and services. The site’s intuitive design, improved accessibility, and engaging content make it a valuable resource for anyone in Chittenden County looking to manage waste responsibly. We’re proud to have partnered with CSWD on this journey and look forward to seeing the positive impact of this website redesign.