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Product Catalog Optimization: Tips & Best Practices

Woman holding credit card and looking at product details for a dress on a laptop

What is Product Catalog Optimization?

Product catalog optimization refers to the process of improving the presentation and organization of a company’s products on their website. This involves optimizing product titles, descriptions, images, and categories to make it easier for customers to find and purchase products. The goal of product catalog optimization is to enhance user experience, increase sales, and improve overall profitability of an eCommerce website.

What Does an Optimized Product Catalog Look Like?

When a customer arrives on your website, it’s important that all the information they are looking for is available to them. Upon opening your catalog, a customer should have full transparency into the following information:

  • Product Name
  • Product Image
  • Product Description
  • Sizing, Weight, and/or Measurements 
  • Pricing
  • Color Options
  • Availability
  • Customer Reviews
  • Related Products, Cross-Sells, and Up-Sells 

Why is an Optimized Product Catalog Important?

The catalog is your point of truth of your product information for your customers. Keeping this information up-to-date is crucial to your success. Customers need to know exactly what they are purchasing in order to trust your brand.

Imagine shopping for a new pair of sneakers and getting a totally different color or size than what you chose upon checkout. First off, your customer is very likely to return a product they weren’t expecting to receive. Secondly, your customer is highly unlikely to return to your online store after their poor experience.

How to Optimize Your Product Catalog

Keeping your product catalog optimized should be a task for a member of your team. While this may not be a full-time job once your catalog is established, it’s definitely a task you will want someone to stay on top of on a weekly basis. 

If you find there are issues with the functionality of your catalog, this is a good time to pull in your developer. The last thing that you want is misinformation or a broken catalog during the holiday season. Ask your developer to fix the issue as soon as you notice it. 

Tips For Effective eCommerce Catalog Management

Standardize Images to Match Your Brand

Keeping your images consistent and on-brand ensures your catalog looks uniformed. Like the rest of your website, your catalog should match your brand and speak to your company’s culture and potential customers.


About 20% of users on the web have some type of disability. This disability could make it hard for the individual to scroll through your catalog if it isn’t accessible. For example, if an individual has physical limitations prohibiting them from using a mouse, does your catalog allow customers to navigate through it via their keyboard? Make sure your catalog is inclusive of all web users. If not, you are limiting your potential sales by 20%.

Clear and Consistent Language

The text attributed to each of the items in your catalog should remain clear and consistent. Using the same format, language, and tone throughout your catalog is important for both your brand and the user experience. 

Clear Calls to Action

Don’t make it difficult for your customer to purchase one of your products. The calls to action in your catalog should be clear, consistent, and should flow seamlessly from add to cart, to checkout. 

Display Related Products, Cross-Sells, and Upsells

Speaking of making things easier for your customers, if you haven’t already done so, adding related products, cross-sells, and up-sells to your product pages is a great way to drive more sales. Whether your customers are looking for similar products, complementary products, or more expensive, high-end products, this is a great opportunity to advertise more items in your catalog.

If you need help fixing an issue in your catalog, reach out to our team today. Our developers are experts in eCommerce websites and have built dozens to date. We’d be happy to help fix your online catalog before the holidays this year.

Abby Rajotte

Abby Rajotte

Abby began working for Bytes.co in September 2017. Abby has worn a few different hats since starting at Bytes.co. Initially her role began in the billing and administration department, but has since transitioned to sales and internal marketing. You will likely find yourself speaking with Abby during your free consultation.

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