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Author: Lilly Romano

See More Posts In: Hosting & Support

How-To: Maximize Your Technical Support Experience

Whether you’re receiving or providing technical support, I think we can all agree the experience has its ups and downs. ZenDesk, our support ticketing platform with which so many of you are familiar, says that 82% of people have cut ties with companies due to bad customer service. Now that’s scary! Upon reflecting on my […]